This website is designed to provide information about the products and services of Tsialtoura Maria. Access to the website and use of its services presupposes acceptance of the following terms.
GENERAL TERMS
The website and its content are property of the company. The company is entitled to modify or discontinue the operation of part or all of the website at any time, without prior notice.
The visitor / user must study the terms each time before use.
The content of the website may not be sold, copied, modified, reproduced, republished, as well as transcribed, transmitted or distributed in any way, in the language in which it has been written or in translation, without prior permission of the company. Public or commercial use, in particular the use of the content of the website for the creation of a database or its registration in existing databases for access by any natural or legal person, is excluded.
LIMITATION OF LIABILITY
The company has collected the information contained in the website by exercising professional diligence from the most reliable sources possible. The information contained on the website is intended to present the company, its products and services.
However, there is no guarantee as to the completeness or correctness of the information contained on this website. The visitor must check any information obtained from this website before using it in any way. Any information given on this website does not exempt the visitor from the obligation to conduct his own control.
HOW TO ORDER
Through our website.
By phone: 2752024229
Via our e-mail address [email protected]
By visiting our physical store.
STORE ADDRESS
Kyprou 3, 21100 – Nafplio
AVAILABILITY – ORDER EXECUTION TIME
We keep sufficient stocks of products in our warehouses and as a rule all shipments are made on the same or the next business day after receiving your order.
However, in case a product is out of stock at the time we receive your order, we will contact you as soon as possible to inform you about the delivery time, or to suggest an alternative product that will meet your needs.
SHIPPING METHODS
Shipping by courier company
DELIVERY TIMES
Within 2 working days from the date of shipment. For remote destinations it may be a little more.
The company reserves the right for the timely delivery time by the courier company in cases of force majeure, such as when there is a prohibition for departure due to severe weather conditions, strikes of means of transport, etc.
PAYMENT METHODS
In cash.
Via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners.
By deposit in our company’s bank account.
PRICES
Prices included on our website are in euros and include VAT 24%. In addition, prices before VAT are indicated.
For areas with a reduced VAT rate, product prices are adjusted accordingly.
Prices do not include shipping costs (shipping, cash on delivery charge) which are borne by the buyer unless otherwise provided which is notified to you in the Terms – Shipping Information.
They appear during your order in our online store and are included in the receipt or invoice that accompanies your order.
We inform you that the products of your order remain the property of our company until their full payment. Payment of the product is recognized only with an official receipt of our company.
RETURN POLICY
You have the right to return the products you purchased, within 7 days from the date of purchase as stated on the purchase receipt of the product. You should be aware that in this case you will be charged with the cost of returning the products. The products should be in excellent and intact condition along with the packaging box.
PROTECTION OF PERSONAL DATA
During your order, you will be asked for personal information that is necessary for its processing and execution, such as your full name or the name of your business, the address to which the sold products will be sent, your landline or other contact phone number, your email address, the VAT number in case you wish to issue an invoice, etc. and in case you choose your payment to be made by debit/credit card you will be asked for its number and expiration date.
Also, when you register on our website, you will be asked for personal information necessary to send information material and information about our company’s products and services.
Our online store follows the principles of personal data protection as provided by the relevant legislation and will not make any improper use. In no way discloses, publishes, sells, exchanges the personal information you disclose to us. Your personal information will be used for the purpose for which you entrusted it to us.
SECURE TRANSACTIONS
All payments made using the card are processed through the electronic payment platform “Nexi e-Commerce” of Nexi Payments Greece S.A. and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of encoding information until it reaches its intended recipient, who will be able to decode it using the appropriate key.
GOVERNING LAW
For any legal dispute, the Courts of Nafplio are competent.
MODIFICATION OF THE TERMS OF USE
The tsialtoura.gr reserves the right to modify or renew the terms of use without notice and is obliged to update this text.
CONTACT
For any additional information or clarification please call the 2752024229 to be served by an informed representative of our company or contact us at [email protected] email address.
